Thank you for choosing Bloom Rentals for your event décor and floral needs. To ensure a smooth rental experience, please review our terms and policies below. By booking with us, you agree to the following:
1. Booking & Reservations
A signed contract and a non-refundable deposit are required to secure your rental items and event date.
Deposits are applied to your total balance. The remaining balance is due no later than 14 days before your event date, unless otherwise stated in your invoice.
Reservations are accepted on a first-come, first-served basis. Items cannot be held without a signed contract and deposit.
2. Payments
We accept payments via credit card, bank transfer, Cash App, Venmo, or PayPal.
Full payment must be received before any items are released for delivery or pickup.
Late payments may result in cancellation of your order or delay in setup.
3. Cancellations & Refunds
Deposits are non-refundable.
Cancellations made at least 30 days before the event may receive a partial refund (excluding the deposit).
Cancellations made within 14 days of the event are non-refundable.
In the event of unforeseen circumstances (e.g., weather, venue cancellation, emergencies), Bloom Rentals will do its best to accommodate a reschedule, subject to availability.
4. Delivery, Setup & Pickup
Delivery and setup are available within our service areas (South Carolina, North Carolina, Georgia, and Florida) for an additional fee.
Delivery fees are based on distance, order size, and venue accessibility.
Clients must ensure the venue is ready for setup at the agreed-upon time (tables and chairs in place).
Pickup is typically scheduled immediately after the event or at a pre-arranged time.
5. Client Responsibilities
Clients are responsible for ensuring that all rental items are handled with care during the rental period.
Items should remain indoors or under proper cover to protect from wind, rain, and direct sunlight unless specifically approved for outdoor use.
Candles must be placed in holders that protect items from wax or heat damage.
6. Damaged or Missing Items
The client is responsible for the full replacement cost of any lost, broken, or damaged items.
Damage includes but is not limited to stains, burns, cracks, chips, wax residue, or water damage.
A security deposit or credit card on file may be required for large orders to cover potential damages.
7. Floral Arrangements
Fresh floral arrangements are designed using seasonal blooms and may vary slightly from inspiration photos due to availability and color variations.
Floral designs are considered custom and non-refundable once created.
8. Changes & Adjustments
Quantity or design changes must be requested at least 14 days before the event.
Any additions are subject to item availability.
Subtractions or cancellations after final payment may not be refunded.
9. Force Majeure
Bloom Rentals is not liable for delays or non-performance due to events beyond our control, including but not limited to weather, natural disasters, accidents, illness, or transportation issues.
10. Photography & Marketing
Bloom Rentals reserves the right to photograph and share images of our décor setups for marketing and social media purposes.
If you prefer that we not share photos from your event, please notify us in writing prior to your event date.
11. Agreement
By signing a proposal or paying a deposit, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and Rental Policies.